Eurostars Madrid Congress

I had an issue on arrival but the Manager Susana dealt with it efficiently and swiftly. She did an excellent job of diffusing the situation and I thank her for her excellent service and my upgrade. The room I was in was quiet, very large, comfortable, had a tub with jets for a nice massage and pleasant views. I had a very good rest and was pleased with the overall service provided by the friendly and cheerful room cleaning staff.

I really liked the views outside, the room was spacious and the bathroom was enormous. The room was clean and it had a big wardrobe. I recommend the stay, well spent money! :)

We didn't expect such a nice experience from our stay, but in fact we liked it very very much. The hotel itself is a well running one, comfortable and nice in many details. What I like the most are the view from the huge windows and the personal. You can enjoy a nice panorama of Madrid, blue Spanish sky and white traces from the planes directly from your bed. Fantastic! The mirror on the wall makes this view even better, you may have a feeling in some moments that you are like in the sky. All the stuff is professional and nice, but I would like to mention Olga, who is really professional and helpful. Thank you very much Olga! Great breakfast (including lactose free milk), comfy beds, design of the room (having bath in the room directly (yes, and be able to see the sky from it!!!) and also the shower in the bathroom), atmosphere. Highly recommended hotel!!! Hope to be back!

Very clean, modern hotel, very friendly staff, rooms very spacious with huge windows for a nice view, minibar and safe, also shower and bath tub present, free parking at the street near hotel possible, garage is offered but actually not needed

Room was nice and spacious and clean. Breakfast was good. Bathroom was clean and the supplied toiletries were nice. The bed was comfy and the bedding was good.